Problem with generating features

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#1

Question/Issue:
[problem with generating features]

Project ID:
[ 822587]

Context/Use case:
[Provide context or use case where the issue is encountered]

Steps Taken:

  1. [creating data set ]
  2. [creating standard impulse]
  3. [while generating features for image processing block i get log : Creating job… OK (ID: 40300302)

Job failed (see above) ]

Expected Outcome:
[generating features]

Actual Outcome:
[job failed]

Reproducibility:

  • [ *] Always
  • [ ] Sometimes
  • [ ] Rarely

Environment:

  • Platform: [e.g., Raspberry Pi, nRF9160 DK, etc.]
  • Build Environment Details: [e.g., Arduino IDE 1.8.19 ESP32 Core for Arduino 2.0.4]
  • OS Version: [e.g., Ubuntu 20.04, Windows 10]
  • Edge Impulse Version (Firmware): [e.g., 1.2.3]
  • To find out Edge Impulse Version:
  • if you have pre-compiled firmware: run edge-impulse-run-impulse --raw and type AT+INFO. Look for Edge Impulse version in the output.
  • if you have a library deployment: inside the unarchived deployment, open model-parameters/model_metadata.h and look for EI_STUDIO_VERSION_MAJOR, EI_STUDIO_VERSION_MINOR, EI_STUDIO_VERSION_PATCH
  • Edge Impulse CLI Version: [e.g., 1.5.0]
  • Project Version: [e.g., 1.0.0]
  • Custom Blocks / Impulse Configuration: [Describe custom blocks used or impulse configuration]
    Logs/Attachments:
    [Include any logs or screenshots that may help in diagnosing the issue]

Additional Information:
[Any other information that might be relevant]

#2

Today we had an issue where some credentials were not renewed, which affected new jobs (which need those credentials). Unfortunately we only realized this after a few hours as the alerts did not go off properly for this. The issue has been resolved now, and we’ll make sure we’ll get proper monitoring in place in the future. Apologies here (and thanks for reporting).

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