Failed connection with smartphone with switch to aquisition mode

Question/Issue:
[Describe the question or issue in detail]
when my smartphone is connected to the platform , when I go to the section aquisition sample on my computer , the device sounds like disconnected. there is no any window to start sampling. On the other hand , the sampling can be done on my smart phones window when the Q barcode is scanned by smartphone.
Project ID:
[Provide the project ID]

Context/Use case:
[Provide context or use case where the issue is encountered]

Summary:
[Provide a concise summary of the bug]

Steps to Reproduce:

  1. [Step 1]
  2. [Step 2]
  3. [Step 3]

Expected Results:
[Describe what you expected to happen]

Actual Results:
[Describe what actually happened]

Reproducibility:

  • [ ] Always
  • [ ] Sometimes
  • [ ] Rarely

Environment:

  • Platform: [e.g., Raspberry Pi, nRF9160 DK, etc.]
  • Build Environment Details: [e.g., Arduino IDE 1.8.19 ESP32 Core for Arduino 2.0.4]
  • OS Version: [e.g., Ubuntu 20.04, Windows 10]
  • Edge Impulse Version (Firmware): [e.g., 1.2.3]
    To find out Edge Impulse Version:
  • if you have pre-compiled firmware: run edge-impulse-run-impulse --raw and type AT+INFO. Look for Edge Impulse version in the output.
  • if you have a library deployment: inside the unarchived deployment, open model-parameters/model_metadata.h and look for EI_STUDIO_VERSION_MAJOR, EI_STUDIO_VERSION_MINOR, EI_STUDIO_VERSION_PATCH
  • Edge Impulse CLI Version: [e.g., 1.5.0]
  • Project Version: [e.g., 1.0.0]
  • Custom Blocks / Impulse Configuration: [Describe custom blocks used or impulse configuration]
    Logs/Attachments:
    [Include any logs or screenshots that may help in diagnosing the issue]

Logs/Attachments:
[Include any logs or screenshots that may help in diagnosing the issue]

Additional Information:
[Any other information that might be relevant to the issue]

Hello @Edvin_EH2026 first of all welcome to the Edge Impulse community!

Could you please share more details of the workflow that you follow? Please add some screenshots?

Thanks!

Thank you “marcpous”. the problem was solved.