Nicla Voice Failed to get info off device Timeout

Help
,
#1

Question/Issue:

Connecting to /dev/tty.usbmodemA64816183
[SER] Serial is connected, trying to read config...
[SER] Failed to get info off device Timeout when waiting for >  (timeout: 5000) onConnected
[SER] Serial is connected, trying to read config...
[SER] Failed to get info off device Timeout when waiting for >  (timeout: 5000) onConnected
[SER] Serial is connected, trying to read config...

Context/Use case:
[I have a new Nicla Voice device. I followed the installation steps, but when I run `edge-impulse-daemon` to connect it and collect the data, it seems the configuration cannot be read. Any idea what the problem might be?]

Steps Taken:

#2

Hello @joser93 first of all welcome to the Edge Impulse community!

Could you please share more details of your system? Ideally get the template of the forum and try to reply all the questions to undetstand why is this happening (versions, OS, etc.)

Thanks