Nicla Voice Failed to get info off device Timeout

Question/Issue:

Connecting to /dev/tty.usbmodemA64816183
[SER] Serial is connected, trying to read config...
[SER] Failed to get info off device Timeout when waiting for >  (timeout: 5000) onConnected
[SER] Serial is connected, trying to read config...
[SER] Failed to get info off device Timeout when waiting for >  (timeout: 5000) onConnected
[SER] Serial is connected, trying to read config...

Context/Use case:
[I have a new Nicla Voice device. I followed the installation steps, but when I run `edge-impulse-daemon` to connect it and collect the data, it seems the configuration cannot be read. Any idea what the problem might be?]

Steps Taken: