Nano 33 BLE : Failed to get info off device Timeout

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#1

Hello,
When trying to re-launch the edge impulse daemon to connect the arduino to edge impulse platform (after making some test via arduino serial monitor for example )I get the following error :

`seller@MacBook-Pro-de-Seller ~ % edge-impulse-daemon
Edge Impulse serial daemon v1.12.4
Endpoints:
Websocket: wss://remote-mgmt.edgeimpulse.com
API: https://studio.edgeimpulse.com/v1
Ingestion: https://ingestion.edgeimpulse.com

? Which device do you want to connect to? /dev/tty.usbmodem14101 (Arduino)
[SER] Connecting to /dev/tty.usbmodem14101
[SER] Serial is connected, trying to read config…
[SER] Failed to get info off device Timeout when waiting for > (timeout: 5000) onConnected

`

The workaround is to go to bootloader and update the firmware again but I was wondering if there was easier ways or if Im doing something wrong?

Thanks !

Issue in connecting the serial port for live classification
#2

Usually solves it for me after updating the firmware again, or try to press the rest button twice and the board resets. Unplug and connect again so it works.
Usually works for me

1 Like
#3

thanks, @dhruvsheth, firmware update worked for me.

2 Likes
#4

thx,where is find the newest fireware updating?

#5

Hello @mecil9,

You can find it under the Arduino Nano 33 BLE Sense documentation webpage under the Update the firmware section: https://docs.edgeimpulse.com/docs/arduino-nano-33-ble-sense#2-update-the-firmware

Regards,

Louis