My account disappears after months of not being logged

I registered my account in 2023 and created several models. It is available before at least July in 2024. But I cannot log into it again recently and it tells “user not found”. Why?

Hi @Anice

Did you create this with a temporary email? We put some additional checks and blocks in place to prevent bots from creating accounts since then,

Best

Eoin

I have reactivated your account @Anice

Please let me know if you have a new email account or if the current one is ok to keep,

Best

Eoin