issue of login for beginner

It;s my first time to use edge impulse
But I got this issue…
Could you give me some advise…?

admin>edge-impulse-daemon
[SER] Connecting to COM5
[SER] Serial is connected, trying to read config…
[SER] Failed to get info off device Timeout when waiting for > (timeout: 5000) onConnected

and I tried like this

edge-impulse-run-impulse
Edge Impulse impulse runner v1.17.3
[SER] Connecting to COM5
[SER] Serial is connected, trying to read config…
[SER] Failed to get info off device:undefined. Is this device running a binary built through Edge Impulse? Reconnecting in 5 seconds…

But I don’t have any idea how to solve this

Did you flash your device with the Firmware on the Studio Deployment page?

I suggest you study this tutorial