FAILED to get info off device TIMEOUT in the connecting phase

Question/Issue: FAILED to get info error for Nordic nRF52840 DK in the connecting phase

Project ID:

Context/Use case:
Board: Nordic nRF52840 DK and I used edge-impulse-daemon to connect via serial but failed to get info off device Timeout error.
Here is my code.

phuc@Legion:~/Downloads$ edge-impulse-daemon
Edge Impulse serial daemon v1.21.1
Endpoints:
    Websocket: wss://remote-mgmt.edgeimpulse.com
    API:       https://studio.edgeimpulse.com
    Ingestion: https://ingestion.edgeimpulse.com

[SER] Connecting to /dev/ttyACM0
[SER] Serial is connected, trying to read config...
[SER] Failed to get info off device Timeout when waiting for >  (timeout: 5000) onConnected
[SER] Serial is connected, trying to read config...
[SER] Failed to get info off device Timeout when waiting for >  (timeout: 5000) onConnected
[SER] Serial is connected, trying to read config...
[SER] Failed to get info off device Timeout when waiting for >  (timeout: 5000) onConnected

I have uploaded the firmware in step 2 for this microcontroller.

Is the the X-NUCLEO-IKS02A1 shield attached? If not the output may be confusing the daemon.