Error while connecting to Edge Impulse (Ambiq Apollo 5)

I followed all the instructions, and also run the flas_win.bat successfully. When I try to run the edge-impulse-daemon it’s not able to estabilish connection and the terminal shows me
“[SER] Serial is connected, trying to read config…
[SER] Failed to get info off device Timeout when waiting for > (timeout: 5000) onConnected”
The usb cable is working with no problems for other projects, how con I fix this issue? I tried also to disconnect the board, reset it. If someone knows how to solve the error, I’ll be grateful.

Welcome @emonaldi I’m checking with our embedded team now, I guess you have flashed the latest firmware to your hardware via segger as described in the docs, was there any output while flashing you can share?

Best

Eoin

Hi @emonaldi

You are on windows, do you see any COM device when you plug in the board ?
I’ll check on windows.

fv