I am trying to collect accelerometer data by adding my smartphone to EI project but I get error Failed to Upload: Not Authenticated . What is this error?
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I am facing the same error as well.
While trying to collect audio data using my PC I am encountering the same error “Failed to Upload: Not Authenticated”
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Hi @timothy.malche @LakshmiNarayanan
This is working for me can you please note what browser / OS or smartphone you are using so we can reproduce this? Thanks!
Done. Files uploaded successful: 1. Files that failed to upload: 0.
Job completed
[1/1] Uploading healthy.3njd7654.wav OK
Done. Files uploaded successful: 1. Files that failed to upload: 0.
Job completed
Best
Eoin
Ok I can see it now:
Let me report it to the team. Thanks for highlighting this @LakshmiNarayanan @timothy.malche
Best
Eoin
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@LakshmiNarayanan @timothy.malche
We are working on a fix for this which will be deployed as soon as possible.
In the mean time we have a workaround:
After you scan the QR Code, don’t click on any of these buttons:
Instead control your phone from studio, or select launch in browser:
We will post in this thread once the fix is live.
Best
Eoin
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Hi @Eoin I did already used web interface to upload data after connecting my phone to EI and then hit ‘start sampling’ button on web interface (as in attached image) , but I would love to use smartphone interface to upload record as while using web interface i have to always remain close to my PC which is tedious.
Hi @timothy.malche @LakshmiNarayanan
The fix is now live, I have tested and it works with my external account. 
Best
Eoin
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You’re very welcome, and thank you again for highlighting and confirming this issue. @timothy.malche @LakshmiNarayanan