Delivering Results with Edge ML

It has been estimated that over 10% of packages are damaged in transit. For online retailers, this leads to substantial costs being incurred, and poor customer experiences. Driving up those costs is the fact that as much as 20% of product returns to these retailers are due to damage that occurred during shipment. While more difficult to quantify, these negative experiences have the effect of discouraging customers from returning to do business with a retailer in the future. Unfortunately, proving that the contents of a package were damaged in transit, as opposed to before or after transfer to a carrier, can be a challenge since we have no insight into what occurs during the delivery process. This current state of affairs opens the door to both misplaced blame and outright fraud.

This is a companion discussion topic for the original entry at